BUILD & RUN — SDLC Engineering, STLC Testing & Operations

Overview & Objectives

The BUILD & RUN stage is where blueprinted specifications convert into production digital assets. We apply disciplined agile development practices to build, test, and release resilient automations on UiPath, Power Automate, or custom agent frameworks.

Post-deployment, our RUN managed support model takes over — monitoring exception queues, resolving target system UI drift, and working to agreed uptime SLAs.

Delivery Lifecycle Phases

• Agile Build Sprints: Componentized development adhering strictly to CoE framework standards, reusable custom libraries, and modular workflow architecture.
• User Acceptance Testing (UAT): Rigorous validation using production-like test datasets across normal execution, business exception scenarios, and system failure edge cases.
• Hypercare Stabilization: 2 to 4 weeks of intensive, high-touch monitoring immediately following production launch to fine-tune bot execution and validate accuracy.
• Managed Support & SLA Runbook: Ongoing continuous monitoring, exception queue triage, periodic system dependency audits, and automated health checks.

Stage Deliverables

Upon completing BUILD & RUN deployment, your operations team receives full production handover:

• Production Digital Workers: Fully tested, signed-off bot packages deployed in Orchestrator / Power Automate Cloud.
• Operations Support Runbook: Complete documentation covering error codes, exception handling procedures, and contact paths.
• Hypercare Exit Sign-off: Performance report confirming accuracy rates, execution speed, and business SLA achievement.