Services

RPA & Agentic AI services on UiPath and Power Automate.

Four engineering services, one accountable partner. From process discovery and bot development through Center of Excellence setup and 24/7 production support.

Service 01

RPA Implementation

End-to-end delivery of production-grade RPA bots on UiPath Studio and Power Automate Desktop. From process discovery and PDD authoring through development, UAT, and Orchestrator-managed deployment.

  • Process discovery, SME interviews & PDD / SDD authoring
  • Bot development on UiPath REFramework or Power Automate Desktop
  • Reusable component libraries with proper SDLC and peer review
  • UAT with documented test evidence & Orchestrator configuration
  • Production runbook & SOP handover to your operations team
Service 02

RPA Center of Excellence

Stand up a CoE that turns automation from a project into a durable enterprise capability. We design the operating model, the standards, the enablement, and the measurement — so your program scales past the first ten bots.

  • Operating model & governance — CoE charter, demand intake, prioritization, funding model, risk gating
  • Standards & pipeline — UiPath / Power Automate coding standards, reusable libraries, CI/CD, environment strategy
  • Enablement — developer & analyst training, citizen-developer guardrails, review gates
  • Measurement — bot-level KPI dashboards, portfolio ROI reporting, QBR cadence
Service 03

RPA + Agentic AI

Deterministic RPA handles the rails. LLM-driven agents and Intelligent Document Processing (IDP) handle the judgement — reading unstructured documents, resolving exceptions, and reasoning over policy. Together, they finish workflows RPA alone can’t.

  • IDP — OCR + LLM hybrid extraction for invoices, EOBs, contracts, claims forms
  • Agentic workflows — LLM agents that invoke RPA bots and call APIs with policy guardrails
  • Exception resolution — auto-triage, draft-resolution, human-in-the-loop review
  • Data-boundary aware — private / VPC-hosted deployments for PHI & PII
Service 04

Production Support & Hypercare

A bot in production is a system, not a project. We operate UiPath and Power Automate estates under SLA — incident response, monitoring, change management, and continuous improvement.

  • L1 — Monitoring & triage — Orchestrator and Power Automate queue monitoring, SLA alerting, daily health reports
  • L2 — Incident resolution — business / technical exception handling, re-queue, RCA documentation
  • L3 — Engineering — bug fixes, selector maintenance, performance tuning, versioned releases
  • Hypercare — 2 to 6-week post go-live window with tighter SLAs and defect-burn cadence
Platforms
UiPath & Power Automate
Studio, Orchestrator, Document Understanding, Apps; Desktop & cloud flows, AI Builder.
Engagement
Project or managed
Fixed-scope implementation, retained CoE advisory, or pooled / dedicated production support.
Coverage
Discovery → Hypercare
One accountable team across the lifecycle — you don’t hand off between vendors.
Engagement

Start with one workflow. Scale the rest.

Tell us the most expensive manual process you run today — we’ll quantify what you can recover.

Schedule an Automation Audit